Unless otherwise noted, Corona Ink and Toner Supply will make best efforts to ship merchandise within 1 to 2 days of the receipt of a properly completed order, but this is only an estimate. You understand that product availability may be limited and particular products may not be available for immediate delivery. Corona Ink and Toner Supply shall not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery. Title to any product and risk of loss passes from Corona Ink and Toner Supply to You upon shipment from Corona Ink and Toner Supplys facility.

 

RETURNS, REFUNDS AND EXCHANGES CONDITIONS

If you need to return any product(s) purchased from Corona Ink and Toner Supply then you must FIRST obtain a Return Merchandise Authorization (RMA) number. Along with your RMA, you will be issued a  pre-paid postage label for sending back your products. Please be sure to use your free pre-paid mailing label. Not using the pre-paid return label will delay the processing of your refund or replacement considerably. 

Returned cartridges must meet the following conditions:

* All returned cartridges must be at least seventy percent (70%) filled (which we feel is sufficient to enable a fair test of the quality of the product);

* All OEM cartridges must be returned unopened in their original packaging. Opened OEM cartridges may be returned for credit only; and

* All non-defective products (other than OEM products) must be returned in packaging in an as-new condition.

Please note that if you want the cartridge back you will have an opportunity to make payment arrangements for us to ship it back to you. Because some of our customers have requested new products without returning their defective merchandise, we are unable to ship or make refunds/credits until we receive the products being returned. If you need a replacement product right away, we suggest you ask for a refund and place a new order. Your new order will be processed immediately.

Please allow up to 7 business days to process your return from the time it reaches our Returns Department. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. Please note that we have no control over how long the credit card Corona Ink and Toner Supply takes to credit the refund to your account after we submit the data to them, but we do whatever we can to expedite the process. Unless specifically requested and authorized by us, refunds will be issued in the same manner as payment was received